Legal
Privacy Notice
At Green Doors And Windows Limited, we're committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using our website, you're agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@greendoors.co.uk or in writing to Green Doors And Windows Limited, Unit 11 Britannia Estate, Leagrave Road, LU3 1RJ. Alternatively, you can telephone 01582 34 35 34.
Who we are
We're Green Doors And Windows Limited, an eco-friendly supplier providing all types of doors & windows averaging 80% less than bespoke manufacturing. Green Doors And Windows Ltd is a registered company 09187293. The registered address is Unit 11, Britannia Industrial Estate, Leagrave Road, Luton, LU3 1RJ.
How we collect information from you
We obtain information about you when you use our website, for example, when you contact us about products and services, either through our contact forms or calling us directly from our email address or phone numbers provided.
What type of information is collected from you
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages / products are accessed and when.
Why we collect your information
When you visit our website we collect standard internet log information that helps us to analyse details, such as number of visitors to the site and patterns in visitor behaviour, which enable us to improve the user experience. We collect this information in a way that does not identify anyone. If you visit certain areas of this site you may be asked to provide us with personal data, such as names, addresses, telephone and fax numbers and/or email addresses. We will make it clear when we collect personal information and will explain what we intend to do with it.
How is your information used?
- To seek your views or comments on the services we provide
- To notify you of changes to our services
- To send you communications which you have requested and that may be of interest to you, including information about campaigns, appeals, other fundraising activities, or promotions of our associated companies' goods and services
Retention of data
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
All data that we retain is protected in accordance with best industry practice, including password protection, data encryption and firewalls.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third party service providers working on our behalf: we may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings or when you purchase one of our products or services). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we're under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use, or to protect the rights, property or safety of our supporters and customers.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email at info@greendoors.co.uk or telephone on 01582 34 35 34.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@greendoors.co.uk, write to us at Unit 11, Britannia Industrial Estate, Leagrave Road, Luton, LU3 1RJ, or call 01582 34 35 34.
You have the right to ask for a copy of the information Green Doors And Windows Limited hold about you. We will respond within 7 working days.
If you feel that the way we are handling or using your data is causing you damage or distress, or if you have any other complaints, please contact us and we will endeavour to rectify the situation.
Security
When you give us personal information, we take steps to ensure that it's treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with an SSL (Secure Sockets Layer) certificate.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of cookies
Like many other websites, our website uses cookies. See our Cookie Policy for full details.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit.
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent / guardian's permission beforehand whenever you provide us with personal information.
Website recording
Our website may also use website recording services such as Google Analytics, HotJar and Inspectlet. These services may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected is done in such a way so that it does not identify anyone.
Review of this policy
We keep this Policy under regular review.